Disclaimer

All material contained within these pages is the sole property of JK Computer Inc. Any reproduction or redistribution of this material is prohibited without the expressed written consent of JK Computer Inc. Any reproduction of text, illustrations or photographs appearing in this site is strictly prohibited.

Our web site contains links and downloads to web sites operated by other third parties. The links are provided for your convenience ONLY. We DO NOT control such web sites and will NOT be responsible for the content and performance of these sites or for your transactions with them. Inclusion of links to such web sites does not imply any endorsement of the material on such web sites or any association with their operators.

We are committed to providing our visitors with a web site that respects their privacy. 
We do not automatically gather any personal information from you, such as your name, phone number, e-mail or address. This information is only obtained if you supply it voluntarily, usually through contacting us via email. Any personal information you do provide is protected under the federal Privacy Act. This means that, at the point of collection, you will be informed that your personal information is being collected, the purpose for which it is being collected.

Visitor information is not disclosed to anyone except JK Computer Inc., personnel who need the information, (e.g., to respond to a request or inquiry).

If you have any questions or comments regarding our policy or for additional information about JK Computer Inc., contact us via e-mail info@jkcomputer.net.

Terms and conditions of sales: 

RMA Policies 

An RMA Number MUST be obtained prior to returning any defective merchandise. Also the RMA number MUST be written clearly on the outside of the box(es). An enclosed copy of the original invoice showing ALL serial numbers is required and you must state the symptoms and/or reason for the return of ALL items, on the JK Computer RMA Request Form. After an RMA number is issued, JK Computer MUST receive the product(s) within seven (7) business days from the request date. JK Computer reserves the right for the acceptance of any expired RMA return. ALL RMA shipments must be prepaid, collect shipment will be refused, and no exceptions will be made. All items repaired or replaced under warranty will be shipped back with freight charges, prepaid by JK Computer. Failure to provide proof of purchase will result in not getting an RMA number. Service charges of $30.00 will apply for item(s) returned that is "No Fault Found". Warranty & Support for ALL printers is the responsibility of the manufacturer. I.e. Canon. It is the responsibility of the customer to pay for both way shipping on Out of Warranty item(s) JK Computer is not responsible for damage to or loss of any programs, data, or removable storage media. You are responsible for backing up any programs or data on removable storage media. Do not send multiple RMA Request forms for the same item(s), as it slows the number issue process. An RMA number will be issued within 24 hours. No "Cross Shipments" will be made. 

DOA (Dead on Arrival) Merchandise 

DOA (Dead on Arrival) product(s) must be reported to the JK Computer RMA Department within fifteen (15) days from the invoice date. The same RMA Return policy applies for DOA product(s). 

Credit Conditions 

Product(s) are to be returned within thirty (30) days from the invoice date. All returns must be in "NEW" re-saleable condition with original packing unmarked and all accessories must also be included. ALL returns for credit are subject to approval and will have a restocking charge of fifteen (15%) percent of the purchase price. This applies for all goods; this excludes special order item(s). No credit will be issued for special order item(s). ALL credits will apply towards future purchases only. No cash refunds. The same RMA return policy applies for item(s) returned for credit. 

This warranty does not cover the product if it is damaged by abuse, accident, misuse, improper installation, shipping or improper testing. If a product does not operate as warranted during the applicable warranty period, JK Computer shall, at its option, either repair the defective product or part returned to JK Computer, or deliver to customer an equivalent product or part to replace the defective item. Definitely, all products that are replaced will become the property of JK Computer. Replacement products may be new or reconditioned. This limited warranty extends solely to you, the original purchaser, and is not transferable to anyone who subsequently purchases, leases or otherwise obtains the product from you. Subject to change without notice. 



Shipping Information
Shipping information, contact via email or Call (905) 305-0555